# Frontu Help Center

> Hi. How can we help?

## What’s New | Frontu Product Updates

- [What's New: Q2, 2026](https://help.frontu.com/en/articles/16147926-what-s-new-q2-2026.md): Newest Features/Improvements available in Frontu.
- [What's New: Q1, 2026](https://help.frontu.com/en/articles/14495710-what-s-new-q1-2026.md): Newest Features/Improvements available in Frontu.
- [Web App](https://help.frontu.com/en/articles/7958836-web-app.md): What is new in Frontu. Improvements, new features and add-ons history.
- [Mobile App](https://help.frontu.com/en/articles/7959016-mobile-app.md): What is new in Frontu. Improvements, new features and add-ons history.
- [What's New: Q4, 2025](https://help.frontu.com/en/articles/13439027-what-s-new-q4-2025.md): Newest Features/Improvements available in Frontu.
- [What's New: Q3, 2025](https://help.frontu.com/en/articles/12767187-what-s-new-q3-2025.md): Newest Features/Improvements available in Frontu.
- [What's New: Q2, 2025](https://help.frontu.com/en/articles/11775503-what-s-new-q2-2025.md): Newest Features/Improvements available in Frontu.
- [What's New: Q1, 2025](https://help.frontu.com/en/articles/11155212-what-s-new-q1-2025.md): Newest Features/Improvements available in Frontu.
- [New Frontu Web Experience](https://help.frontu.com/en/articles/11744964-new-frontu-web-experience.md): We’re rolling out an updated version of Frontu web application. In this article, we will compare major changes.
- [What's New: Q4, 2024](https://help.frontu.com/en/articles/10442152-what-s-new-q4-2024.md): Newest Features/Improvements available in Frontu.
- [What's New: Q3, 2024](https://help.frontu.com/en/articles/10026500-what-s-new-q3-2024.md): Newest Features/Improvements available in Frontu.
- [What's New: Q2, 2024](https://help.frontu.com/en/articles/9550665-what-s-new-q2-2024.md): Newest Features/Improvements available in Frontu.
- [What's New: Q1 2024](https://help.frontu.com/en/articles/9241657-what-s-new-q1-2024.md): Newest Improvements available in Frontu
- [Customer Portal](https://help.frontu.com/en/articles/7959135-customer-portal.md): What is new in Frontu. Improvements, new features and add-ons history.

## MAX AI

- [MAX AI](https://help.frontu.com/en/articles/9582979-max-ai.md): Welcome to Max AI, your ultimate AI-driven assistant for Field Service Management.
- [Frontu PDF Viewer](https://help.frontu.com/en/articles/9590464-frontu-pdf-viewer.md): Streamline fieldwork with Frontu PDF Viewer: fast, searchable, and optimized for mobile use.

## Getting Started with Web App

- [Glossary](https://help.frontu.com/en/articles/8061507-glossary.md): Short definitions of frequently used terms when working with Frontu.
- [Set up profile and notifications](https://help.frontu.com/en/articles/8061663-set-up-profile-and-notifications.md): Navigation of the user settings. Learn how to review a profile and notifications, change password and logout of the system.

## Manage Work Orders and Client Requests

- [Manage work orders filters](https://help.frontu.com/en/articles/8031409-manage-work-orders-filters.md): Detailed filters helps to find needed information in the work orders list. Various options allows to find any work order by its criteria.
- [Manage Work Orders in the list](https://help.frontu.com/en/articles/8031232-manage-work-orders-in-the-list.md): Work orders list provides information regarding the statuses and possible actions.
- [Invoice status](https://help.frontu.com/en/articles/8031317-invoice-status.md): Invoice status feature lets to add invoice number and set the invoice status to any work order.
- [Quick access to remarks](https://help.frontu.com/en/articles/8031527-quick-access-to-remarks.md): The remarks preview pop-up displays all the images and notes added by technician or service manager
- [Total report and work orders export](https://help.frontu.com/en/articles/8031551-total-report-and-work-orders-export.md): To analyze the full work orders data, use export or total report feature .
- [Work Order Preview](https://help.frontu.com/en/articles/8031606-work-order-preview.md): The preview allows see and perform different actions for work order.
- [Create Draft Work Order](https://help.frontu.com/en/articles/8031682-create-draft-work-order.md): Draft lets user to prepare a work order that is not visible to a technician yet. It can include jobs, materials, remarks etc,
- [Create New Work Order](https://help.frontu.com/en/articles/8034642-create-new-work-order.md): Find out the primary and additional information for work order. Learn how to create a work order and set up the work order's form.
- [Check assigned user's availability](https://help.frontu.com/en/articles/8034770-check-assigned-user-s-availability.md): Use assigned user's availability feature when creating a work order. Make sure the work order is assigned effectively.
- [Add jobs/materials and copy work order](https://help.frontu.com/en/articles/8035005-add-jobs-materials-and-copy-work-order.md): Learn how to copy a work order or add jobs/materials/remarks to the work order before sending to the application.
- [Indicator tracking](https://help.frontu.com/en/articles/8035537-indicator-tracking.md): Indicator tracking as a tool for objects maintenance.
- [Create New Work Order from Template](https://help.frontu.com/en/articles/8035631-create-new-work-order-from-template.md): Work order's creation from a template.
- [Send Message from Work Order](https://help.frontu.com/en/articles/8036200-send-message-from-work-order.md): Short instruction on how to send a message regarding the work order to the application user from the administrator platform.
- [Use NFC / QR / Bar code to start or/end Work Order](https://help.frontu.com/en/articles/8036286-use-nfc-qr-bar-code-to-start-or-end-work-order.md): Detailed explanation from web app and mobile app how to use NFC/QR/Bar code scanning.
- [Reassign Work Order](https://help.frontu.com/en/articles/8036721-reassign-work-order.md): Brief introduction on how to reassign the work order in the web platform.
- [Reopen Work Order](https://help.frontu.com/en/articles/8036805-reopen-work-order.md): How to reopen the work order, change its info and regenerate the act. Also to request a signature or sign the work order remotely yourself.
- [Cancel Work Orders](https://help.frontu.com/en/articles/8037300-cancel-work-orders.md): Any work order can be cancelled if it is not completed or in progress.
- [Preview Periodic / Recurring Work Order](https://help.frontu.com/en/articles/8039865-preview-periodic-recurring-work-order.md): Periodic work order helps planning the upcoming work for technicians. You can find out how to preview recurring work orders.
- [Create Periodic / Recurring Work Order](https://help.frontu.com/en/articles/8039871-create-periodic-recurring-work-order.md): Instructions how to create periodic/recurring work order. All the fields and recurring rules explained.
- [Manage Related Work Orders](https://help.frontu.com/en/articles/8039974-manage-related-work-orders.md): How to create and manage related work orders. Learn how to use other actions that can be performed.
- [Manage Client Requests](https://help.frontu.com/en/articles/8040275-manage-client-requests.md): Information on how to manage client requests in the web app.
- [Create/Copy Client Request](https://help.frontu.com/en/articles/8040288-create-copy-client-request.md): Brief information how to create and copy a client request.
- [Preview Client Request](https://help.frontu.com/en/articles/8040301-preview-client-request.md): Client request review using quick/detailed view and the table with columns.
- [Create Work Order from Client Request](https://help.frontu.com/en/articles/8040311-create-work-order-from-client-request.md): How to create a work order using a client request information.
- [Request additional info from Client](https://help.frontu.com/en/articles/8040347-request-additional-info-from-client.md): Learn how to request additional information from the customer to client request.
- [Work Order Templates](https://help.frontu.com/en/articles/8136642-work-order-templates.md): Use templates for work orders that usually have same jobs and materials or require specific pictures / remarks to be taken during completion
- [Tags](https://help.frontu.com/en/articles/8136572-tags.md): You can create your own tags to group and filter your requests, work orders, customers, or objects
- [Managing Client Requests](https://help.frontu.com/en/articles/8053821-managing-client-requests.md): Create new Client Request and manage existing onces
- [Manual sync and triggers for integrations](https://help.frontu.com/en/articles/8278566-manual-sync-and-triggers-for-integrations.md)
- [Invoice status - integration](https://help.frontu.com/en/articles/8379216-invoice-status-integration.md)
- [Optimizing Work Order Titles and Work Order descriptions](https://help.frontu.com/en/articles/8756013-optimizing-work-order-titles-and-work-order-descriptions.md): A closer look at character limitations in the work order title, use cases, work order description field use.
- [Remote signature](https://help.frontu.com/en/articles/9921040-remote-signature.md): How to get a signature from customer remotely or to sign a work order manually. How to use QR code for signature request.
- [PIVOT \(Beta version\)](https://help.frontu.com/en/articles/10703702-pivot-beta-version.md)
- [Speech to text](https://help.frontu.com/en/articles/13128224-speech-to-text.md): This feature lets the administrator or the customer turn his spoken words into text. Just speak, and your voice will be converted into written words instantly.
- [Custom wok order numeration and custom filename feature for PDF act](https://help.frontu.com/en/articles/13429715-custom-wok-order-numeration-and-custom-filename-feature-for-pdf-act.md): This feature introduces a switch-controlled capability to customize work order numerationa nd PDF filenames using a configurable template based on work order data.
- [Additional consent add-on](https://help.frontu.com/en/articles/13436047-additional-consent-add-on.md): This feature ensures legal compliance and user transparency by allowing accounts to attach their own Terms & Conditions and Privacy Policy and present them to end-users.

## Manage Scheduling, Availability and Communication

- [Use Calendar effectively](https://help.frontu.com/en/articles/8030935-use-calendar-effectively.md): Calendar is designed for planning and managing of work orders and view availability of the employees as well as plan schedules for them.
- [How to optimise technician routes in the calendar](https://help.frontu.com/en/articles/16306147-how-to-optimise-technician-routes-in-the-calendar.md): Reorder a technician's day into the fastest driving route
- [Create and Manage Work Orders in Calendar](https://help.frontu.com/en/articles/8030979-create-and-manage-work-orders-in-calendar.md): Overview of creating new work orders and managing them on calendar.
- [Manage Route planning](https://help.frontu.com/en/articles/8031376-manage-route-planning.md): Visually see employee's route of a selected day based on the current work orders assignments.
- [Manage Work Hours](https://help.frontu.com/en/articles/8031472-manage-work-hours.md): Employee’s work hours could be planned by using Calendar. This feature allows to mark shifts, night or weekend working hours to employees.
- [Calendar Settings](https://help.frontu.com/en/articles/8031629-calendar-settings.md): In calendar settings tab we can change calendar display settings, working hours that are shown on calendar and create recurring holidays.
- [Manage Communication](https://help.frontu.com/en/articles/8031777-manage-communication.md): Overview of Frontu features that help with communication management.
- [Account health status](https://help.frontu.com/en/articles/9789962-account-health-status.md): Provides an overview of the current operational aspects of your account.
- [History review](https://help.frontu.com/en/articles/9874978-history-review.md): Check the work order, periodic work order, request, customer, object detailed history view. Review all the changes that were done.
- [AI object summary](https://help.frontu.com/en/articles/12700988-ai-object-summary.md): AI-powered object summary feature that provides users with a comprehensive summary of an object's history. The feature fetches AI-generated summaries from the server and displays them in a user-fri...
- [How can I troubleshoot filter-related issues in the Frontu app for work orders and reports?](https://help.frontu.com/en/articles/13857294-how-can-i-troubleshoot-filter-related-issues-in-the-frontu-app-for-work-orders-and-reports.md): Filters usage
- [Live Dashboard](https://help.frontu.com/en/articles/14483362-live-dashboard.md): The live dashboard provides a real-time overview of field service operations, specifically designed to help dispatchers or managers identify bottlenecks and service delays.

## Administer and configure

- [Used materials](https://help.frontu.com/en/articles/8034494-used-materials.md): The report for materials used in work orders
- [List of Jobs](https://help.frontu.com/en/articles/16146723-list-of-jobs.md): Review all jobs already reported in your work orders
- [Creating an object](https://help.frontu.com/en/articles/8034621-creating-an-object.md): How to create an object
- [Object preview and filters](https://help.frontu.com/en/articles/8039855-object-preview-and-filters.md): Object quick preview can be used to review the object. Filters will help to find the needed entry easier.
- [Reporting through PowerBI](https://help.frontu.com/en/articles/8039939-reporting-through-powerbi.md): If you want to analyze the data with visuals and graphic charts, we suggest using specialized tools, such as Power BI analytics.
- [Reports and Analytics](https://help.frontu.com/en/articles/8039848-reports-and-analytics.md): Reports section will help to analyze the accumulated data from work orders.
- [Reports by Work Order Status](https://help.frontu.com/en/articles/8039981-reports-by-work-order-status.md): Reports of your work orders by statuses, types, employees.
- [Reports by Jobs](https://help.frontu.com/en/articles/8040164-reports-by-jobs.md)
- [Overall Reports](https://help.frontu.com/en/articles/8040211-overall-reports.md)
- [Work Order actions improvements](https://help.frontu.com/en/articles/7872619-work-order-actions-improvements.md): Improved action visibility with the possibility to initiate the most important actions using keyboard shortcuts.
- [Approving Work orders](https://help.frontu.com/en/articles/8057599-approving-work-orders.md): Possibility for service managers to approve completed work orders.
- [Reopen for app user action](https://help.frontu.com/en/articles/7870999-reopen-for-app-user-action.md): Action allows you to reopen a return work order for Frontu application user to complete it once again.
- [How to limit a work order's custom field visibility based on work order types](https://help.frontu.com/en/articles/7872873-how-to-limit-a-work-order-s-custom-field-visibility-based-on-work-order-types.md)
- [Custom branding](https://help.frontu.com/en/articles/8120150-custom-branding.md): If you want your brand or service to be more visible for your customers we can offer Custom branding feature.
- [Multiple Company Details](https://help.frontu.com/en/articles/8041090-multiple-company-details.md): With this feature you can use more than one company details and have PDF acts generated with different companies information.
- [General settings](https://help.frontu.com/en/articles/8040839-general-settings.md): In general settings page you can change system settings, App settings, client request and reports settings
- [Job card layout](https://help.frontu.com/en/articles/8120184-job-card-layout.md): All the sections have separate settings for separate data. User can decide what information should be included in the PDF act.
- [Job card email settings](https://help.frontu.com/en/articles/8120260-job-card-email-settings.md): Manage PDF reports receivers, sending rules and add additional receivers such as different departments or other related parties.
- [Customer Preview](https://help.frontu.com/en/articles/8135510-customer-preview.md): Frontu web app offers a convenient feature that allows you to preview customer details with just a few clicks.
- [Creating a New client](https://help.frontu.com/en/articles/8135529-creating-a-new-client.md): With Frontu, you can easily create new customers and customize the customer creation window to suit your specific needs.
- [Credit statuses](https://help.frontu.com/en/articles/8135554-credit-statuses.md): Credit statuses is designed to help you identify indebted customers or any other peculiarities that may be relevant to your business.
- [Contact Persons List and Preview](https://help.frontu.com/en/articles/8135596-contact-persons-list-and-preview.md): Frontu provides you with the tools to a quick look for a more comprehensive understanding of contact persons and their assigned objects.
- [Creating Contact Persons](https://help.frontu.com/en/articles/8135608-creating-contact-persons.md)
- [Work Order Preview](https://help.frontu.com/en/articles/8135635-work-order-preview.md): How to preview work order in Frontu.
- [Creating New Work Order Type](https://help.frontu.com/en/articles/8135628-creating-new-work-order-type.md): Frontu provides you with possibility to create work order types and manage your all work orders in most efficient way.
- [Stop reasons](https://help.frontu.com/en/articles/8135722-stop-reasons.md): Work stoppage reasons are visible in the application, allowing users to select a stop reason from the list created in this window.
- [Custom fields](https://help.frontu.com/en/articles/8135762-custom-fields.md): Add some fields that you miss in addition to the standard ones to customize your needs \(i.e. info about object or client like agreement No.\)
- [Offices](https://help.frontu.com/en/articles/8135708-offices.md): Frontu allows to have different offices or branches and assign users to specific locations where they work at - easy to filter and plan!
- [Equipment in Work Orders](https://help.frontu.com/en/articles/8135560-equipment-in-work-orders.md)
- [Equipment module](https://help.frontu.com/en/articles/8135378-equipment-module.md): Equipment is a second level after object. Can be various security systems, air conditioners or cameras within the object.
- [Questionnaires](https://help.frontu.com/en/articles/8135340-questionnaires.md): Questionnaires are groups of questions that help to get additional information on the object or client and can be made mandatory to fill.
- [Places](https://help.frontu.com/en/articles/8135286-places.md): Places within object that need to be scanned and marked as checked \(specific room, territory, gates and etc.\)
- [Skills](https://help.frontu.com/en/articles/8120733-skills.md): You can assign it to a specific user or work order type. This will facilitate the assignment to employees with different competencies sets.
- [Standard Jobs](https://help.frontu.com/en/articles/8120645-standard-jobs.md): Standardized jobs can have their custom hourly or unitary \(fixed\) rates, suggested durations. App and Web user can add them to work orders.
- [Importing data](https://help.frontu.com/en/articles/8040117-importing-data.md): The full description to how properly import data to the system
- [Cash Collection add-on](https://help.frontu.com/en/articles/8147310-cash-collection-add-on.md): Cash collection add on is designed for companies that own the process of collecting money from different objects \(business or individuals\).
- [Option to see warning for work order creation based on credit status](https://help.frontu.com/en/articles/8332936-option-to-see-warning-for-work-order-creation-based-on-credit-status.md): Stop Creating work order for Customers with Unpaid Bills
- [2FA Authentication](https://help.frontu.com/en/articles/8862470-2fa-authentication.md): By using 2FA authentication your access to the platform will stay safe and secure. Follow few easy steps how to do it.
- [Internal notifications](https://help.frontu.com/en/articles/9902706-internal-notifications.md): Settings part generated for internal notifications such as Frontu activity report, additional messages and chat notifications.
- [Check FCM Messages](https://help.frontu.com/en/articles/8142001-check-fcm-messages.md): In this article we look into how to check if employee is receiving FCM messages and mobile app is in working order.
- [Image Required for Evaluation Questions](https://help.frontu.com/en/articles/14047469-image-required-for-evaluation-questions.md): Configure evaluation questions that require photo attachments and ensure technicians provide visual proof during work order execution.
- [Analytics Reports Overview](https://help.frontu.com/en/articles/14059202-analytics-reports-overview.md): Frontu Analytics reports help you track technician performance, analyze time usage, monitor revenue, and gain visibility into field operations.
- [Act of Work customization add-on](https://help.frontu.com/en/articles/8128267-act-of-work-customization-add-on.md): Add-on that allows you to generate customized work acts, offers, consignment notes, and other essential documents.
- [Warehouse add-on](https://help.frontu.com/en/articles/8128514-warehouse-add-on.md): In this article we look into a solution to easily control all your equipment and materials.
- [Regions add-on](https://help.frontu.com/en/articles/8129562-regions-add-on.md): By assigning employees and objects to specific regions, based on location or other criteria, this add-on optimizes operations and results.
- [Resources add-on](https://help.frontu.com/en/articles/8129607-resources-add-on.md): By utilizing this add-on, companies can create a list of their resources, assign them to work order, review them in a separate calendar.
- [Utility add-on](https://help.frontu.com/en/articles/8129624-utility-add-on.md): This module is designed for companies that utilize meters in their daily operations.
- [Shift workers add-on](https://help.frontu.com/en/articles/8129717-shift-workers-add-on.md): Shift workers add-on allows separate users \(executors\) to log in to the same device using their individual PIN codes.
- [Knox Manage add-on](https://help.frontu.com/en/articles/8129743-knox-manage-add-on.md): Enhanced Customer Service with Samsung Knox Manage
- [Knox capture](https://help.frontu.com/en/articles/8135746-knox-capture.md): Scan products, equipment, object with Knox capture.
- [Client notifications add-on](https://help.frontu.com/en/articles/8031966-client-notifications-add-on.md): Inform customer personally about upcoming visit or let him know when the work order is completed.
- [Guards add-on](https://help.frontu.com/en/articles/10439268-guards-add-on.md): Add on for security industries. Designed to scan checking points \(places\) and work on perimeter.
- [SSO add-on](https://help.frontu.com/en/articles/11008589-sso-add-on.md): How to use single sign on \(SSO\) with Google and Microsoft accounts. More secure and smoother user experience.
- [Compliance add-on](https://help.frontu.com/en/articles/12681922-compliance-add-on.md): Helps you stay compliant and track responses. Ensure technicians follow all required steps before starting a work order. Capture evidence, such as photos directly in the questionnaire.
- [SLA add-on](https://help.frontu.com/en/articles/12751986-sla-add-on.md): This module aims to empower our customers to effectively manage and track their contractual SLAs, ultimately improving on-time service delivery and technician workday planning.
- [Poweruser add-on](https://help.frontu.com/en/articles/12898216-poweruser-add-on.md): With this add-on enabled, a single email address and password can be used across the web application and the technician mobile app.
- [SharePoint integration](https://help.frontu.com/en/articles/14016023-sharepoint-integration.md): It connects external systems to Microsoft SharePoint via Microsoft Graph using OAuth 2.0 Client Credentials. It enables automated workflows \(e.g., from Make.com\) to securely update file metadata in...
- [App users permission groups add-on](https://help.frontu.com/en/articles/14441413-app-users-permission-groups-add-on.md): Create separate permissions for your app users \(technicians\).
- [Custom cancel reasons add-on](https://help.frontu.com/en/articles/14482994-custom-cancel-reasons-add-on.md): If feature is enabled, work order's cancel message can only be selected from predefined options.
- [Equipment Actions add-on](https://help.frontu.com/en/articles/15432894-equipment-actions-add-on.md): A guide to setting up and using Equipment Actions — covering administrator configuration in the web portal and how technicians fill in action forms on the mobile app when completing jobs.
- [Clock In and Clock Out for Jobs add-on](https://help.frontu.com/en/articles/15886880-clock-in-and-clock-out-for-jobs-add-on.md): Record the actual start and end time of every job
- [Work Order Type Categories Add-on](https://help.frontu.com/en/articles/16106748-work-order-type-categories-add-on.md): Group work order types into categories and filter by them in the app
- [Types with standartized jobs add-on](https://help.frontu.com/en/articles/16307934-types-with-standartized-jobs-add-on.md): Control which standard jobs technicians see for each work order type

## Mobile User Guide

- [Custom fields' functions](https://help.frontu.com/en/articles/7858442-custom-fields-functions.md): Additional functionality for custom fields
- [Edit work order time from application](https://help.frontu.com/en/articles/7209865-edit-work-order-time-from-application.md): How to change work order start time from application
- [Using NFC / QR or Bar Codes](https://help.frontu.com/en/articles/7942127-using-nfc-qr-or-bar-codes.md): Scanning QR code possibilities
- [App User Signature](https://help.frontu.com/en/articles/8229505-app-user-signature.md): How to change App user signature
- [Why Text Doesn’t Always Auto-Capitalize](https://help.frontu.com/en/articles/12495234-why-text-doesn-t-always-auto-capitalize.md): Sometimes words don’t start with a capital letter when typing, even though the app is set to do so. This usually happens because of your keyboard settings or the keyboard app you are using.
- [Object history tab](https://help.frontu.com/en/articles/13916282-object-history-tab.md): The Object History tab contains detailed information about the object, organized into Jobs, Materials, and Remarks. Users can review what was done previously and analyze past data to gain insights ...
- [Info tab](https://help.frontu.com/en/articles/8049160-info-tab.md): In this article, we will explore the various features and functionalities available in the Info section.
- [Properties tab](https://help.frontu.com/en/articles/8049172-properties-tab.md): In this article, we will explore the functionalities of the Properties tab, the ability to view, edit, and save custom field information.
- [Jobs tab](https://help.frontu.com/en/articles/8049180-jobs-tab.md): In this article, we will explore the functionalities of jobs and custom fields, along with their impact on work order management.
- [Materials tab](https://help.frontu.com/en/articles/8049217-materials-tab.md): In this article, we will explore the features and benefits of Frontu's material management capabilities.
- [Places tab](https://help.frontu.com/en/articles/8049220-places-tab.md): In this article, we will explore how to manage assigned places in Mobile App.
- [Files tab](https://help.frontu.com/en/articles/8049228-files-tab.md): In this article, we will explore how to attach, open or delete files in Mobile App work order.
- [Remarks tab](https://help.frontu.com/en/articles/8050363-remarks-tab.md): In this article, we look into process of adding remarks, pictures, and utilizing visual tools to provide information in work order.
- [Questionnaire tab](https://help.frontu.com/en/articles/8050375-questionnaire-tab.md): In this article, we will explore work order completion process by filling the questionnaires and facilitating the attached pictures.
- [Equipment tab](https://help.frontu.com/en/articles/8050394-equipment-tab.md): In this article, we will explore how to manage equipment - create, edit, assign, reme, install, and more.
- [Route tab](https://help.frontu.com/en/articles/8050412-route-tab.md): In this article, we look into Route tab including GPS-based location, route selection, manual distance entry, automatic price calculation.
- [Voice to Text functionality](https://help.frontu.com/en/articles/12701388-voice-to-text-functionality.md): This feature lets the app turn your spoken words into text. Just speak, and your voice will be converted into written words instantly, making it easier to type, take notes, or add descriptions.
- [Supported Devices](https://help.frontu.com/en/articles/8031695-supported-devices.md): Device list and basic requirements for Frontu users.
- [Settings in Mobile App](https://help.frontu.com/en/articles/8043080-settings-in-mobile-app.md): In this article, we will look into settings available within the Mobile App: shake sensitivity adjustment, language and location tracking time.
- [Entering User Data](https://help.frontu.com/en/articles/8036224-entering-user-data.md): This article will guide you through the process of accessing and managing user information and signatures in the Mobile App.
- [Setting Mobile Device Parameters](https://help.frontu.com/en/articles/8034986-setting-mobile-device-parameters.md): Configuration of your device settings and enabling the installation of applications from unknown sources.
- [Login/Logout to the Mobile App](https://help.frontu.com/en/articles/8034920-login-logout-to-the-mobile-app.md): This article will guide you through the login process, password recovery, and the option to obtain a free demo of the Frontu app.
- [Install, update, uninstall Mobile App](https://help.frontu.com/en/articles/8034697-install-update-uninstall-mobile-app.md): This article provides a structured guide on installing, updating and uninstalling the Frontu Mobile app.
- [Mobile App device settings](https://help.frontu.com/en/articles/8034581-mobile-app-device-settings.md): This article provides a guide to updating settings based on the device model and Android version.
- [Additional Features in the Work Order Details](https://help.frontu.com/en/articles/8048052-additional-features-in-the-work-order-details.md): In this article, we will look into the additional features available within the work order details.
- [Work order list window](https://help.frontu.com/en/articles/8047936-work-order-list-window.md): In this article, we will explore features and filters available in the work order list, enhancing user efficiency and work order management.
- [Creating Work Orders in Mobile App: A Step-by-Step Guide](https://help.frontu.com/en/articles/8048103-creating-work-orders-in-mobile-app-a-step-by-step-guide.md): In this article, we will provide a step-by-step guide on how to create a new work order using the Frontu Mobile App.
- [New Filter for Reopened Work Orders](https://help.frontu.com/en/articles/12890421-new-filter-for-reopened-work-orders.md): A guide on how the new Reopened filter works, how to add it to a custom view, and how to set up a dedicated view that displays all work orders that have been reopened at least once.
- [Onboarding tours](https://help.frontu.com/en/articles/8043395-onboarding-tours.md): This article we will explore the functionality and benefits of the tours, including language adaptability and additional resources.
- [Online help in Mobile App](https://help.frontu.com/en/articles/8043442-online-help-in-mobile-app.md): In this article, we will explain how to connect with our Customer Support specialists whenever you need assistance.
- [Shake report function](https://help.frontu.com/en/articles/8043145-shake-report-function.md): This article is a guide to using the Help Center function, step-by-step instructions how to use shake report function on Mobile App.
- [Mobile App notifications](https://help.frontu.com/en/articles/8046226-mobile-app-notifications.md): In this article, we guide you through the steps to troubleshoot and ensure that you receive notifications from Frontu on Android devices
- [Mobile App information, permissions, FAQs](https://help.frontu.com/en/articles/8046812-mobile-app-information-permissions-faqs.md): In this article, we address some frequently asked questions about Frontu Mobile App general characteristics.
- [Mobile App self test](https://help.frontu.com/en/articles/8046690-mobile-app-self-test.md): In this article, we will explore essential settings and explain how to run the self test to optimize Mobile App functionality.
- [How to clear local App data and cache](https://help.frontu.com/en/articles/8229230-how-to-clear-local-app-data-and-cache.md): In cases when app users cannot end work order or start new work order clearing local App data and cache can solve these issues.
- [Customer / Object / Contact Person](https://help.frontu.com/en/articles/8050836-customer-object-contact-person.md): This article highlights the steps involved in creating, reviewing, and editing entries related to clients, objects, and responsible persons
- [Mobile App in offline mode](https://help.frontu.com/en/articles/8050853-mobile-app-in-offline-mode.md): This article highlights the offline mode capabilities and synchronization process in Frontu Mobile App.
- [Unassigned work order](https://help.frontu.com/en/articles/8050860-unassigned-work-order.md): With unassigned work order feature, administrators can create work order without assigning them to specific users.
- [Work order helpers](https://help.frontu.com/en/articles/8050880-work-order-helpers.md): Frontu provides a convenient feature called "helpers" to facilitate collaboration and work order execution.
- [NFC code](https://help.frontu.com/en/articles/8050894-nfc-code.md): Mobile App NFC code scanning feature enables users conveniently scan objects, materials, places, or equipment using NFC technology.
- [QR codes & NFC capabilities](https://help.frontu.com/en/articles/8050912-qr-codes-nfc-capabilities.md): In this article we look into Mobile App QR and NFC code scanning capabilities and use.
- [Starting/completing work order with start/end code](https://help.frontu.com/en/articles/8050949-starting-completing-work-order-with-start-end-code.md): Frontu incorporates the use of QR and NFC codes. These codes serve as tools for employees to initiate, track, and complete work orders.
- [Warehouse integration sync problem](https://help.frontu.com/en/articles/8320310-warehouse-integration-sync-problem.md)
- [Work order summary](https://help.frontu.com/en/articles/8050442-work-order-summary.md): In this article, we will look into Mobile App work order details, completion statuses, and options to sign off on work order completion.
- [How to end/stop work order](https://help.frontu.com/en/articles/8050450-how-to-end-stop-work-order.md): In this article, we will explore the functionality of the STOP button, filling in required information, process of completing a work order.
- [Work order quick completion](https://help.frontu.com/en/articles/8050456-work-order-quick-completion.md): In this article, we will explore "quick complete" work order process and the necessary setup steps for administrators.
- [Remote client signature](https://help.frontu.com/en/articles/8050463-remote-client-signature.md): This article will guide you through the process of requesting a remote client signature using Frontu, providing flexibility and ease of use.
- [Signing a work order](https://help.frontu.com/en/articles/8050554-signing-a-work-order.md): In this article, we will explore the different ways in which work orders can be signed using Mobile App.

## Working in Web App

- [What are the options for automatically sending work order acts?](https://help.frontu.com/en/articles/7936067-what-are-the-options-for-automatically-sending-work-order-acts.md): Overview of possibilities to set up sending acts options by admin and web users
- [How to change password](https://help.frontu.com/en/articles/6930088-how-to-change-password.md): Password change for different users
- [Not synchronizing](https://help.frontu.com/en/articles/6930204-not-synchronizing.md): Synchronization issues with Frontu application. Work order is not in the application.
- [Restore cancelled Work order](https://help.frontu.com/en/articles/6988188-restore-cancelled-work-order.md): How to restore cancelled work order
- [Web app shortcuts](https://help.frontu.com/en/articles/7858475-web-app-shortcuts.md): Shortcuts to do the work in Frontu faster
- [How to set up your device settings after installing Frontu app?](https://help.frontu.com/en/articles/7872984-how-to-set-up-your-device-settings-after-installing-frontu-app.md): Ensuring that your phone settings are properly configured is essential to ensure that your Frontu app runs smoothly.
- [Using Equipment](https://help.frontu.com/en/articles/7891131-using-equipment.md)
- [Location](https://help.frontu.com/en/articles/6743842-location.md): Where you can see the technician's location
- [Option to abort/cancel work order](https://help.frontu.com/en/articles/7872716-option-to-abort-cancel-work-order.md): Possibility to cancel a work order in case you are unable to complete it for any reason
- [Reports](https://help.frontu.com/en/articles/6272498-reports.md): Our pre-made reports explained
- [We introduce new backend architecture](https://help.frontu.com/en/articles/6686199-we-introduce-new-backend-architecture.md): Frontu is now faster and safer
- [How to restore the cancelled work order](https://help.frontu.com/en/articles/6740473-how-to-restore-the-cancelled-work-order.md): What should be done after the needed work order was cancelled
- [Calendar events explained](https://help.frontu.com/en/articles/7870441-calendar-events-explained.md): Frontu calendar events provides a convenient way to track important events such as vacation, sick leave to improve dispatching and planning.
- [PDF/HTML report layout](https://help.frontu.com/en/articles/3527187-pdf-html-report-layout.md): Provided data will be displayed in the status report which will be sent to your clients
- [Work order report recipients](https://help.frontu.com/en/articles/6708072-work-order-report-recipients.md): Completed work order act recipient' settings
- [Export questionnaires](https://help.frontu.com/en/articles/7864298-export-questionnaires.md): How to export questionnaire answers
- [PDF/HTML act language](https://help.frontu.com/en/articles/6252966-pdf-html-act-language.md): You can have the finished work order report in different languages
- [Edit incorrect details on PDF / HTML act](https://help.frontu.com/en/articles/6215764-edit-incorrect-details-on-pdf-html-act.md): PDF / HTML act editing steps
- [How to create a new user](https://help.frontu.com/en/articles/6272289-how-to-create-a-new-user.md): Steps to take to create a user
- [How to enable auto update for application](https://help.frontu.com/en/articles/6513891-how-to-enable-auto-update-for-application.md): The steps for how to enable auto update Frontu application
- [Offline mode](https://help.frontu.com/en/articles/3995980-offline-mode.md): Learn how offline mode works on mobile device
- [Language](https://help.frontu.com/en/articles/3995758-language.md): How to change your Frontu app language
- [Users list](https://help.frontu.com/en/articles/7956250-users-list.md): How to create, edit, remove, manage or archive users.
- [Permission Groups](https://help.frontu.com/en/articles/7956307-permission-groups.md): Create separate permissions for your different level employees: desktop and app environments.
- [New and more convenient Frontu visual design](https://help.frontu.com/en/articles/8863670-new-and-more-convenient-frontu-visual-design.md): Look at new Frontu UI. See what changed and check how different forms are looking now.
- [Creating material](https://help.frontu.com/en/articles/8034335-creating-material.md): How to create or import materials
- [Object and Warehouse](https://help.frontu.com/en/articles/3994039-object-and-warehouse.md): Manage clients objects and warehouses
- [Add to home screen functionality](https://help.frontu.com/en/articles/12750596-add-to-home-screen-functionality.md): This functionality lets users install a website or web app directly onto their device’s home screen — just like a native app.
- [Personal views](https://help.frontu.com/en/articles/12866750-personal-views.md): Personal Views let you save your own custom filters for work orders. You choose the filters you want, save them, and then quickly switch to that view anytime. Views are private to you and help you ...
- [User Settings Guide](https://help.frontu.com/en/articles/12929447-user-settings-guide.md): Customising the User List view helps you work more efficiently by showing only the information you need.
- [Questionnaires in the Act of Acceptance](https://help.frontu.com/en/articles/13376572-questionnaires-in-the-act-of-acceptance.md): Web users can control which questionnaire details are visible in the generated document using PDF settings.
- [Stay in Control of Every Login: New Device Security](https://help.frontu.com/en/articles/14838949-stay-in-control-of-every-login-new-device-security.md): Spot unfamiliar admin logins instantly and manage trusted devices straight from your profile.

## Customer Platform

- [Customer Portal](https://help.frontu.com/en/articles/16107477-customer-portal.md): Control which fields your customers can see in the portal
- [Customer registration](https://help.frontu.com/en/articles/8053518-customer-registration.md): Create a Customer portal account for your self or ask Administrator to create it for you
- [Installing Customer Portal Application and Login in](https://help.frontu.com/en/articles/8053574-installing-customer-portal-application-and-login-in.md): The Frontu Customer Portal is now available as a Progressive Web App \(PWA\). This version can be saved directly to mobile home screens and used just like a regular app, without downloading it from a...
- [Managing Contact Persons](https://help.frontu.com/en/articles/8053619-managing-contact-persons.md): Create, edit Contact Person and assign to Customers and Objects
- [Managing Objects](https://help.frontu.com/en/articles/8053735-managing-objects.md): Create new object, edit, generate QR/NFC code for starting and ending Work Order
- [Creating Client Request](https://help.frontu.com/en/articles/8053894-creating-client-request.md): Create Client Request, scan Object or Equipment, attache files
- [Monitoring Work Orders](https://help.frontu.com/en/articles/8054526-monitoring-work-orders.md): Track Work Order completion statuses. Find our more details in Work Order Report.
- [Confirming Work Orders Remotely](https://help.frontu.com/en/articles/8054555-confirming-work-orders-remotely.md): Review executed Work Order, evaluate and sign it remotely
- [Configuring Your Frontu Customer Portal](https://help.frontu.com/en/articles/12459073-configuring-your-frontu-customer-portal.md): This guide walks you through navigating to the settings, updating your portal’s appearance, and managing customer registration.
- [Customer Portal Overview](https://help.frontu.com/en/articles/14052294-customer-portal-overview.md): The Customer Portal connects customers with their work order provider and keeps them informed about work order requests and their progress.

## Developers

- [Frontu REST API](https://help.frontu.com/en/articles/8120459-frontu-rest-api.md)
- [Microsoft Power BI Desktop app Column1 issue](https://help.frontu.com/en/articles/8123902-microsoft-power-bi-desktop-app-column1-issue.md)

## Integrations

- [Work order and calendar integration](https://help.frontu.com/en/articles/8123953-work-order-and-calendar-integration.md): Streamlining Work Orders and Events with Calendar Integration
- [Develon OEM Integration](https://help.frontu.com/en/articles/13250818-develon-oem-integration.md): This integration automates the transfer of service data from Frontu to the Develon OEM system.
- [Fleet Complete](https://help.frontu.com/en/articles/8124111-fleet-complete.md)
- [How to Enable MapOn Integration with Frontu](https://help.frontu.com/en/articles/10901143-how-to-enable-mapon-integration-with-frontu.md)
- [CNH Industrial Integration](https://help.frontu.com/en/articles/8124096-cnh-industrial-integration.md)
- [The Frontu & ExpertConnect Integration](https://help.frontu.com/en/articles/13044764-the-frontu-expertconnect-integration.md): Frontu integrates with John Deere ExpertConnect to auto-turn tagged chats and OEM email alerts into Frontu Service Requests, syncing customer/machine data and chat summaries.
- [GPS Integrations](https://help.frontu.com/en/articles/15225772-gps-integrations.md): You will be able to track and allocate your vehicles and field staff anywhere at any time. Combining your GPS provider with Frontu ensures real-time location updates and helps to plan and manage wo...
- [How to Enable Xirgo Integration with Frontu](https://help.frontu.com/en/articles/15226167-how-to-enable-xirgo-integration-with-frontu.md): Step-by-step guide to connect Xirgo \(XGFleet\) GPS tracking with Frontu — request API access, map Driver IDs to technicians, and enable the integration.

## Pricing and Billing

- [Guide to Billing](https://help.frontu.com/en/articles/7958201-guide-to-billing.md): Adding Company Details, VAT, checking your pricing plan and billing history
- [Fair Billing Policy](https://help.frontu.com/en/articles/7958272-fair-billing-policy.md): Adding new paid seats to your account. Removing users from your account. Removing paid seats from your account.
- [Supported payment methods](https://help.frontu.com/en/articles/7958483-supported-payment-methods.md): Credit Card, SEPA, Wired Transfers

## Help and Support

- [Chat through your Web App account](https://help.frontu.com/en/articles/8140061-chat-through-your-web-app-account.md): Intercom is a communication platform that can be used for any questions or issues you may have working with Frontu.
- [Get Help from App](https://help.frontu.com/en/articles/8140083-get-help-from-app.md)
- [Client Rating for Completed Work Orders](https://help.frontu.com/en/articles/12818929-client-rating-for-completed-work-orders.md): Overview of client feedback options after completing work orders
- [FAQ](https://help.frontu.com/en/articles/8142046-faq.md): In this article you can find frequently asked questions along with the answers about Frontu.
- [Logging in to Frontu, and changing your password](https://help.frontu.com/en/articles/16301781-logging-in-to-frontu-and-changing-your-password.md): How to get App credentials, which role can use the mobile app, and how to reset a forgotten password.
- [Users, roles, permissions and licenses](https://help.frontu.com/en/articles/16301782-users-roles-permissions-and-licenses.md): Creating employees, assigning roles and permission groups, limiting what staff can see, and how licenses are counted.
- [What each work order status means](https://help.frontu.com/en/articles/16301783-what-each-work-order-status-means.md): Every work order status in Frontu and what it tells you, from Inactive through to Approved.
- [Creating, editing, duplicating and cancelling work orders](https://help.frontu.com/en/articles/16301784-creating-editing-duplicating-and-cancelling-work-orders.md): How to create a work order in the web or mobile app, edit one that is already assigned, duplicate it, cancel it or archive it.
- [Assigning work orders, helpers, and why one hasn't arrived](https://help.frontu.com/en/articles/16301785-assigning-work-orders-helpers-and-why-one-hasn-t-arrived.md): How many employees a work order can have, how to find a specific or unassigned work order, and what to check when a work order does not reach the app.
- [Working offline, and sending work order reports](https://help.frontu.com/en/articles/16301786-working-offline-and-sending-work-order-reports.md): What the mobile app can and cannot do without internet access, when synchronization happens, and how to download a work order report to the app.
- [Clients, objects and getting directions](https://help.frontu.com/en/articles/16301788-clients-objects-and-getting-directions.md): Creating clients, importing clients and objects, using GPS coordinates instead of an address, assigning a responsible person, and navigating to a site.
- [Getting the mobile app, and what to do if it closes unexpectedly](https://help.frontu.com/en/articles/16301789-getting-the-mobile-app-and-what-to-do-if-it-closes-unexpectedly.md): Where to download the Frontu app, which devices it supports, and how to recover if it shuts down.
- [Browsers, languages, backups and other questions about Frontu](https://help.frontu.com/en/articles/16301790-browsers-languages-backups-and-other-questions-about-frontu.md): Supported browsers, computer requirements, available languages, database backups, and where Frontu can be used.
- [Resetting Invoice Status and Creating New Invoice Number](https://help.frontu.com/en/articles/8381931-resetting-invoice-status-and-creating-new-invoice-number.md): Errors in invoice numbers can lead to confusion and issues. This article discusses how to address the problem and provides a clear solution.
- [Effectively Tracking and Filtering Work Order in a Multi-Day Workflow](https://help.frontu.com/en/articles/8383331-effectively-tracking-and-filtering-work-order-in-a-multi-day-workflow.md): How to effectively filter and track work orders that span across different days and may be assigned to different users.
- [How to Make Photo Attachments Mandatory for Work Orders in the Mobile App](https://help.frontu.com/en/articles/8385450-how-to-make-photo-attachments-mandatory-for-work-orders-in-the-mobile-app.md): Guide on how to configure Frontu Web App that Mobile App users would be enforced to add photos to work order.
- [Switching to Google Voice-to-Text: A Quick Guide](https://help.frontu.com/en/articles/9179164-switching-to-google-voice-to-text-a-quick-guide.md): How to switch to Google Voice-to-Text on your device
- [How to Change Default Navigation app](https://help.frontu.com/en/articles/9239337-how-to-change-default-navigation-app.md): Change your default navigation app on your your device or Frontu app