Frontu provides a Mobile App for technicians to streamline their work order completion process, while administrators can leverage the Web App for efficient work management, work order creation, and progress monitoring. This article will delve into the device requirements, supported devices, and known errors associated with different devices.
Mobile App devices requirements
Frontu application is designed to be mobile phone and tablet friendly, Supported devices should have:
Android version of 5.0 or higher;
Recommended screen size 5 inches;
Recommended processor speed is at least 2 GHz, with an additional recommendation of 1.1 GHz for graphics processors (GPU) if present;
A minimum of 4 GB RAM is required for efficient data processing;
At least 8 GB of storage is necessary to accommodate files, photos, database records, and Frontu application.
We always recommend to use devices from our partner Samsung. Especially XCover and Galaxy Tab Active series, which provides main two aspects - performance and durability for your technicians.
Web App devices requirements
Frontu ensures proper functionality across desktop and laptop computers. The Web App is fully compatible with Google Chrome, Mozilla Firefox, Safari, and Microsoft Internet Explorer 9+ browsers. However, it is advised to use PC computers instead of mobile devices like phones or tablets, as the web interface may not display correctly on smaller screens.
Known Errors:
Some known issues have been reported with certain devices and Android versions.
Samsung devices with 5.0, 5.0.1 and 5.0.2 Android version are unstable with Frontu because the manufacturer has left the Android system error (Java Annotation processing);
Lenovo IDEATAB 3 works very badly with Mobile Network Connection when Frontu version is lower than 3.3;
Lenovo YT3-X50L android 6 update, google services do not support the map, the same device with android 5 all works;
Marshmallow Wi-Fi connectivity issues - https://www.androidpit.com/android-marshmallow-problems-and-how-to-fix-them#wifi;
Xiaomi devices do not support push notifications
Frontu does not support Android devices that do not have Google Support as there are no Google Play Services.