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How can I troubleshoot filter-related issues in the Frontu app for work orders and reports?

Filters usage

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Troubleshooting Filter-Related Issues in Frontu

Filters in Frontu are essential for managing work orders and generating detailed reports. However, incorrectly applied filters can sometimes result in visibility or data extraction problems. This guide will help you manage filters effectively and troubleshoot common issues.

Managing Filters in the Mobile App

To ensure you can see all your work orders in the Frontu mobile app:

  1. Open the app and locate the Filters control at the top-left corner.

  2. Tap on Filters, then select Clear to remove any active filters. - This action will reset filters, making all work orders, including today’s, visible.

Troubleshooting Empty Reports in Frontu

Empty reports typically happen due to misapplied filters or a chosen date range with no data. To correctly apply filters and resolve this issue:

  1. Select the desired date period or range that contains data for your report.

  2. Confirm your selection by clicking Select.

  3. Apply the filters by clicking the Filter button.

Tips to Avoid Empty Reports

  • If the report remains empty, try the following: - Remove some filters and reapply them. - Start with no active filters and gradually add them one at a time to pinpoint the issue. - Ensure the date range includes data available in your system.

By following these steps, you can optimize your use of filters in Frontu, ensuring full visibility of tasks and meaningful data in your reports.

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