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Customer / Object / Contact Person

This article highlights the steps involved in creating, reviewing, and editing entries related to clients, objects, and responsible persons

Updated this week

Creating or Editing Entries

From the main work order window, locate and click on the burger menu icon situated at the bottom.

In the Details section, choose the relevant category: Client, Object, or Contact person, based on the desired action.

Once the Clients/Objects/Contact person window opens, click on the plus sign located at the bottom right corner to create a new entry. Alternatively, select an existing entry to edit its details.

Moreover, you can preview the customer or object by clicking on the icon next to the entry. Detailed view will be opened for you to review the entry.

Objects list will also have a second icon to open object history if it is any.

All the objects are conveniently grouped by customer, ensuring a more organized and structured display.

Also, when creating a new work order from the application, preview option for customer/object is also available.

Efficient Search Functionality

To expedite the search process, Frontu offers the capability to search for customers using their phone numbers, enabling swift access to the desired customer data.

Users can create contact persons directly from the work order completion window. After completing a work order, a dropdown list of contacts will be available for selection.

The dropdown list of contacts in the work order completion window can be customized to display specific individuals based on the settings configured in the admin platform. Users can choose which contact persons to display by accessing General Settings > App Settings > Contact persons visible in the Mobile App for the work order.

Immediate Creation of Contact Persons:

If a required contact person is not present in the dropdown list, users have the option to create them instantly. Simply click on the silhouette icon located in the top right corner, which will open a new window for creating a responsible person. The customer field will be automatically filled with the relevant customer information from the work order, while the user will need to input the remaining required details.

Once all the necessary information is entered, click the "Save" button. The newly created contact person's name, last name, and email address will be populated. Subsequently, the contact person will be visible in the dropdown list for future selections.

In addition to being accessible from the dropdown list, the menu within Frontu will showcase the list of contact persons, including all responsible persons associated with different customers.

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