Guards add-on is designed for the security personnel and their daily tasks. It enables real-time tracking of guards activities such as scanning places, filling questionnaires and leaving notes. This combination of scanning and tracking creates a robust system for managing field security operations, ensuring safety, accountability, and operational efficiency. Frontu team believes that Guards add-on will help to optimize field operations while enhancing transparency and communication with clients.
If you would like to become a Beta version tester for this add-on, please let us know and we will provide you more details.
Set up the steps for an object
For the start, you need to go to "Objects" list and select the object where you will add "Steps". Select the object and click "Edit".
Go to the tab "Steps". You will see blue line with possibility to add place, note and questionnaire.
When adding a place, you will be able to select from the dropdown list or create new directly from the table.
When place is selected/created, description field is not required.
You can add as many steps with places as you need. Same is with notes and questionnaires. The questionnaires will also be available in the dropdown list.
When all steps are added, click "Save" button.
If you want to change any of the steps, you can click edit object again, go to "Steps" tab and archive (recycle bin icon) or rearrange the steps (using arrows).
You can always restore archived steps if it is needed. If you can not restore the step related to the place, check if that place is not archived.
Schedules
Objects can have schedules. Usually they are used for managing shifts between different workers.
To add a schedule, first you should choose time interval in the settings. General settings will have "Schedule period" field where you will be able to choose an interval: 5min, 10min, 15min, 20min, 30min, 1 hour.
To add a schedule to an object, find an object, select edit, click "Additional information" and then select time periods.
When schedule is selected, click "Save". The shift schedule will be visible in the detailed view of the object. You can edit it at any time.
Also, all schedules are visible in the separate tab in the settings. You can filter them or even create a new schedule directly from this screen if needed.
Schedules in the application has strict rules and scenarios. You will not be able to review the object's schedule but there are some rules how they work in the application:
If the employee starts the task too early, a screen is shown indicating that the task can only be started after a certain amount of time. Once that time passes, the app automatically refreshes the screen.
If the employee completes all steps and another check is scheduled, the app displays how much time is left until the next check.
If the employee completes all steps and no other check is scheduled, the app displays how much time is left until the end of the task.
If the employee doesn’t complete all steps before the next scheduled check, the app disables the remaining steps. After refreshing the data, it shows the first step of the new phase.
If the employee doesn’t complete all steps before the end of the task, the app disables the remaining steps. After refreshing the data, the employee is allowed to finish the task.
Work in the application
Each guard has his own executor's code that he must entered in the PIN code field before logging in.
PIN code is created by an administrator. Go to Users > Executors list > + New (for creating new entry)
When logged in to the application, the guard will be able to see all active work orders assigned to him. Completed work orders are not shown.
All uncompleted work orders are visible in this range:
30 minutes before scheduled start time
The whole scheduled time (from start to an end)
30 minutes after scheduled end
All that are "in progress"
If there is no scheduled work orders, user will see an empty screen with a message "You have to tasks at this moment".
However if there are already planned tasks, they all will be visible in one screen. The design is super simple and contains only one button for starting the task.
When the task is started, app user will be able to see and scan places that were added to the "Steps" tab from the administrator.
By scanning QR code of the places, app user will prove he just checked the perimeter and administrator will be able to see his work in the real time.
The guard can complete the task by clicking "Finish task" button only when all the steps are done. Steps can include scanning places, adding remarks and completing questionnaires.
If the user has more shifts (schedules) added, he might see the clock and remaining time until his next check.
When all the shifts are done and work order is completed, scanned places and the scanning time together with all the other added information will be visible in task's detailed view as well as PDF report.
Have in mind, that it is BETA version and some functions are still not included. Adding pictures for Notes and questionnaires are not available in the application for now but will be available soon.
Application design is still under construction, more pictures will be added later.