A work order moves through these statuses. Some, such as Overdue, can combine with others.
Inactive — created in the web app but not started in the mobile app.
Received — the work order has appeared in the mobile app.
Reassigned — it has been reassigned to another employee.
Accepted — the employee has confirmed it.
In progress — started but not completed.
Stopped — on hold, for example at the end of the working day or for lack of materials. The available stopping reasons are defined by the web administrator.
Unsigned — completed and still editable, waiting for the client's signature.
Signed, not synchronized — completed and signed, but the data has not been sent yet.
Completed — the work is finished.
Completed with note — finished, but the client left remarks. The work order is marked in green and the remarks appear below the work order number.
Cancelled — cancelled; it cannot be executed or viewed in the mobile app.
Overdue — the planned completion time has passed. Combines with other statuses.
Unassigned — not assigned to any employee.
Approved — a web administrator or user reviewed the completed work order and approved it.