FAQ | How to | Tips and Tricks
15 articles
- FAQIn this article you can find frequently asked questions along with the answers about Frontu.
- Logging in to Frontu, and changing your passwordHow to get App credentials, which role can use the mobile app, and how to reset a forgotten password.
- Users, roles, permissions and licensesCreating employees, assigning roles and permission groups, limiting what staff can see, and how licenses are counted.
- What each work order status meansEvery work order status in Frontu and what it tells you, from Inactive through to Approved.
- Creating, editing, duplicating and cancelling work ordersHow to create a work order in the web or mobile app, edit one that is already assigned, duplicate it, cancel it or archive it.
- Assigning work orders, helpers, and why one hasn't arrivedHow many employees a work order can have, how to find a specific or unassigned work order, and what to check when a work order does not reach the app.
- Working offline, and sending work order reportsWhat the mobile app can and cannot do without internet access, when synchronization happens, and how to download a work order report to the app.
- Clients, objects and getting directionsCreating clients, importing clients and objects, using GPS coordinates instead of an address, assigning a responsible person, and navigating to a site.
- Getting the mobile app, and what to do if it closes unexpectedlyWhere to download the Frontu app, which devices it supports, and how to recover if it shuts down.
- Browsers, languages, backups and other questions about FrontuSupported browsers, computer requirements, available languages, database backups, and where Frontu can be used.
- Resetting Invoice Status and Creating New Invoice NumberErrors in invoice numbers can lead to confusion and issues. This article discusses how to address the problem and provides a clear solution.
- Effectively Tracking and Filtering Work Order in a Multi-Day WorkflowHow to effectively filter and track work orders that span across different days and may be assigned to different users.
- How to Make Photo Attachments Mandatory for Work Orders in the Mobile AppGuide on how to configure Frontu Web App that Mobile App users would be enforced to add photos to work order.
- Switching to Google Voice-to-Text: A Quick GuideHow to switch to Google Voice-to-Text on your device
- How to Change Default Navigation appChange your default navigation app on your your device or Frontu app