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Help and Support
Help and Support

Online Chat, FAQ, How To, Tips and Trics

38 articles
Creating materialHow to create or import materials
Check FCM MessagesIn this article we look into how to check if employee is receiving FCM messages and mobile app is in working order.
Chat through your Web App accountIntercom is a communication platform that can be used for any questions or issues you may have working with Frontu.
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Working in Web App

Learn how to start working with Frontu back office

PDF/HTML act downloadHow to download an older PDF/HTML act
How to change passwordPassword change for different users
Not synchronizingSynchronization issues with Frontu application
Restore cancelled Work orderHow to restore cancelled work order
Web app shortcutsShortcuts to do the work in Frontu faster
How to set up your device settings after installing Frontu app?Ensuring that your phone settings are properly configured is essential to ensure that your Frontu app runs smoothly.
What are the options for automatically sending work order acts?Overview of possibilities to set up sending acts options by admin and web users
LocationWhere you can see the technician's location
Using Equipment
ReportsOur pre-made reports explained
Option to abort or cancel work orderPossibility to cancel a work order in case you are unable to complete it for any reason
We introduce new backend architectureFrontu is now faster and safer
How to restore the cancelled work orderWhat should be done after the needed work order was cancelled
PDF/HTML report layoutProvided data will be displayed in the status report which will be sent to your clients
Calendar events explainedFrontu calendar events provides a convenient way to track important events such as vacation, sick leave to improve dispatching and planning.
Work order report recipientsCompleted work order act recipient' settings
Export questionnairesHow to export questionnaire answers
The work order is not in the applicationWork order is not in the application. I cannot see work order in the application
PDF/HTML act languageYou can have the finished work order report in different languages
Edit incorrect details on PDF / HTML actPDF / HTML act editing steps
How to create a new userSteps to take to create a user
How to enable auto update for applicationThe steps for how to enable auto update Frontu application
Offline modeLearn how offline mode works on mobile device
LanguageHow to change your Frontu app language
User listHow to create, manage or delete users (or licenses)
Permission GroupsCreate separate permissions for your different level employees
New and more convenient Frontu visual designLook at new Frontu UI. See what changed and check how different forms are looking now.