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What's New: Q3, 2026

Newest Features/Improvements available in Frontu.

💻 Web App Highlights

Less driving, more jobs done. Frontu compares each technician's day with the fastest possible route and shows how much time and distance you can save.

  • One-click check: click Calculate routes in Day view. A green car icon means the route is already optimal, red means it can be improved.

  • Smart reordering: lock the stops that must stay, add work orders with Best fit, and click Apply.

  • Fixed time: protect visits agreed with the client so they never move.

Work with Frontu in plain language. Connect Claude, ChatGPT or Microsoft Copilot with your normal Frontu login — no coding, no API keys.

  • Ask anything: "Which tasks breached SLA?" or "What is Jonas working on today?"

  • Get work done: create, assign, reschedule and complete work orders from the chat.

  • Safe by design: the assistant sees only what you can see and cannot delete anything.

Keep your office in the loop automatically. Turn on Send reports to office email, and the completed work order report is also sent to the email address of the work order's office. If the work order has no office, Frontu uses the office of the assigned technician.

Have in mind that this setting applies to the whole account and is off by default.


🧩 New Add-ons (Web & Mobile App)

Client not on site or refused to sign? The technician can still finish the work order and pick a reason.

  • Your own reasons: set the list once in the web app.

  • Clear for the office: a Done without signature marker appears on the work order, in reports and in the status filter.

  • Honest paperwork: the act of acceptance shows Signature was not collected.

When a technician removes a job from a work order, they now pick a reason — for example No access to meter. The office sees the reason on the job in the web app, so nothing disappears without an explanation. Works offline too.

You decide when Frontu support can log in as one of your users.

  • Access on your terms: your administrator grants or revokes access at any time.

  • End a session instantly: stop an active support session with one click.

  • Full log: see who logged in, as which user, when and from which IP address.


📱 Mobile App Highlights

Technicians see their week at a glance — no more scrolling through a long list.

  • Week view: one card per day with shift hours and planned work orders.

  • Plan ahead: jump to any date, look at next week or check a past day.

  • Works offline: the calendar uses data already on the phone.

Photos taken or added from the gallery in a questionnaire now get the same date, time and location stamp as note photos. Proof of work is consistent across the whole work order.

Have in mind that the stamp is added only when Display date/location on images is turned on in your settings.

The timer no longer resets after a pause. It shows the total time spent on the work order across every start and stop. When adding a job, the duration is pre-filled with the time not yet logged — so no hours get lost.


Questions? We're here for you.

💬 Live Chat: Available directly in your Web App or the "Online Help" section of the mobile menu.

📚 Full Guides: Visit our Help Center for step-by-step tutorials.

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